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ECOMMERCE SPECIALIST

ECOMMERCE SPECIALIST 

 

Founded by women, LBV is what happens when a luxury fashion brand evolves into a mass market brand without forgetting where it came from. We believe that luxury design and quality should be available to all fashion lovers, and that’s why the majority of our collection is priced at under $200. Unlike typical fast fashion brands, our collections are designed with the same care and detail that you would normally only expect from the top couture and ready-to-wear luxury brands; in fact, we like to think of ourselves as fast luxury. We’re a tight knit group, dedicated to growing our small business. We believe that great ideas can come from anyone, regardless of title or experience. We also like wine. You don’t have to, but it couldn’t hurt! 

 

This will be a New York City-based, in-office contract role for approximately 3-6 months, with an opportunity to convert to permanent status after the contract period. Bachelor’s degree in business or related field required. You will report to the VP of Marketing.

 

As part of the LBV team you will be responsible for:

Manage day-to-day Shopify operations including:

  • Weekly, monthly and quarterly website performance reporting as well as analyzing and tracking key KPI’s and forecasts
  • Develop and oversee ecomm calendar for launches and promotions
  • Work with our fulfillment company to fulfill orders, returns and exchanges
  • Oversee same day shipping logistics
  • Manage customer service inquiries, returns and WhatsApp chat
  • Maintain Meta Commerce Manager / Google Merchant Storefronts and Shopify Integration
  • Build and upload products and collections based on best practices
  • Work with Marketing on frequent site content updates in line with initiatives
  • Merchandise site collections based on frequent analysis of product performance
  • Work with Marketing on specialized promotions and rewards programs
  • Work with web team on developing specialized pages for Marketing, A/B testing 
  • Ensure site functionality and optimization, work with developers to consistently enhance and optimize site based on findings 
  • Constantly be on the lookout for ways to improve customer experience, site performance and workflow via apps, updates and competitor research
  • Work with our Marketing and PR teams to coordinate PR product requests and track samples

 

You are the right fit because you:

  • Have 3+ years post-college experience working with Shopify, preferably for a lifestyle brand
  • Are careful and meticulous with an eye for detail
  • Are highly organized and able to prioritize
  • Have great communication skills, are friendly, polite and outgoing
  • Are a true problem solver, love figuring out better and more efficient ways to drive growth and operate
  • Enjoy a fast paced growth environment

 

Technical skills you will need: 

  • Shopify - Expert Level backend experience based on best practices
  • Photoshop - Basic image croppings, sizing and automations
  • Meta Commerce Manager for IG shopping integration
  • Google Merchant Center for Google Shopping integration
  • WhatsApp 
  • Yotpo Rewards
  • Sheets, Numbers or Excel
  • Slides, Keynote or Powerpoint
  • Trello, Asana or Mondays

 

 

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